Privacy Policy

Your privacy and security is a top priority. Here’s an overview of how my service providers and I look after your information. 🛡

Google Email, Documents, File Storage

I use Google Services for email, document creation and file storage. This means that messages and information you have provided me may be stored securely on the Google Workspace platform for as long as they could be required. You can view Google’s own privacy policy here.

Contact Form

The form on my contact page is locally hosted and sent securely via Google SMTP to my Google Workspace email account. Data to and from this form is passed over a secure TLS (HTTPS) connection. You can view Google’s own privacy policy here.

I will only retain and use details passed through the contact form to reply to your enquiry or follow up personally about services you may be interested in.

Proposals, Contracts, Invoices, Subscriptions

I use a self-hosted service called InvoiceNinja for proposals, contracts, invoices & subscriptions. If I generate a proposal/contract or send you an invoice/subscription your details will be stored on a Krystal hosting server in order to process this. I will also privately keep copies of all generated financial records for a minimum of 5 years as mandated by UK law.

If you make a payment via credit/debit card, your payment may be processed by Stripe (card processor) or PayPal, your details will be processed by them in accordance with their own privacy policies.

Website Analytics

This website is hosted in the UK by Krystal Hosting Ltd and routed via CDN (content delivery network) provided by Cloudflare, Inc. Both of these services require the collection of IP addresses and access logs in order to provide an effective and secure service.

In addition to these service providers, I collect my own anonymised usage analytics using a self-hosted version of Matomo Analytics. This information is used to help create the most useful website experience and is not used for any kind of ad tracking or remarketing. Your IP, which is essential for delivering you the web page anyway, is automatiaclly looked up in a locally stored GeoIP database to match with a rough location (city, country) and is then anonymised.

No personally identifiable information is stored in relation to this tracking, however, if you submit a contact request or other action on the website where you submit personal details it could be technically possible to match a anonymised session to this request.

You are able to change your usage tracking settings on this page. Changing this setting will require a cookie is set on your device in order to remember your preferences.

Domain Names

I utilise a number of different personally owned domain names and subdomains when providing my services, domains include but not limited to:

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Passwords, Server Connections

Passwords and server details you provide me will be dealt with securely. Details are stored as needed in an encrypted, 2FA protected password manager (more information available on request). If your website/server allows it, I will always endeavour to connect via a secure encrypted connection (eg. SFTP/SSH). Connections are made and stored only from devices with encrypted storage and strong active & passive security, password-protected, anti-virus and firewall measures.

If you would like to send me details with an added layer of security, we can arrange this to be communicated using PGP asymmetric encryption.

Other Information

Although I take care with external links & service providers, I am not responsible for the content or data processing of 3rd-party websites or services.

Last updated 29th June 2022